What Matters to US
Patient safety, satisfaction, and experience
Our Core Values
Our values help us pursue our mission of
helping people access the healthcare system and enjoy the standard of
care they deserve, no matter what language they speak. Our values keep
us accountable, each of our actions aims to contribute to the success of
healthcare companies and providers so they can better deliver
extraordinary medical products and care. The same values guide us to
select our translation staff. We are proud to have an extraordinary team
of well-qualified linguists who are passionate about communicating
science to the world. The BioLingo culture draws from these principles
to foster a team dynamic that is empowering, rewarding, and friendly: an
environment that helps us meet our customers’ needs.
Act with Integrity
Simply put: Stand for what is right, own
your mistakes, and learn from the experience. Always act in the best
interest of the customer and encourage them to voice their needs.
Strive for Excellence
Use your strengths to the best of your abilities and choose to excel even when a project may seem new or daunting. Honor the customer’s needs and make them a priority even if it requires stepping outside of your comfort zone.
Be inspired and stay motivated, always remember we help improve people’s lives. Understand the customer’s priorities, set attainable goals, and focus on what is important.
Invite curiosity into your life. It leads
to learning new skills, finding new experiences, and seeing the world
with new eyes. Seek to learn more about the customer. Listen and show
genuine interest, open the door to an authentic connection that will
grow into a lasting and caring relationship.
Join the happy customers that trust BioLingo to meet their goals.
Together we can achieve extraordinary outcomes.