Document Translation

Our vetted medical translators have the knowledge and skill to accurately convey your message.

Are You Getting the Translation Quality that You Expect?

Contact us to learn how we can help.

Industry Expertise: We Know How

Medical translation is the only thing we do.

Proper Health Literacy Level

We can provide documents at the proper literacy level. Our terminology management system ensures readability. You can choose the right reading level for your medical translation. We develop multilingual glossaries to suit your particular needs. These glossaries are integrated in our workflow and can be accessed in real time by the translators working on your project. This helps achieve accuracy and consistency throughout.

Certificate of Translation Accuracy

For the last ten years, we have translated thousands of complex medical and scientific documents. We have selected and trained knowledgeable native-speaking medical translators and leveraged cutting-edge translation technology to fulfill the needs of healthcare organizations. You can trust us to comply with language requirements for regulatory submissions. We guarantee our translations and can provide a notarized Certificate of Translation Accuracy.

Translation Process

We use a multiple step quality assurance process that delivers accuracy and fulfills your requirements.

1.Tell Us What You Need

Upload your document, provide instructions, and set a delivery deadline, or call us to discuss your needs.

2. Team Selection

We will select the best translation-editing team according to subject-matter and expertise needed for your project.

3. Glossary Development

We will work with you to select the terminology that is appropriate for your target audience.

4. Translation

Translations are performed in our efficient platform with built-in quality checks. A project manager will be available to communicate with you throughout the translation process. We want to make sure we meet all your translation needs.

5. Editing

A second healthcare translator reviews the translation to ensure adherence to your instructions, accuracy, consistency, literacy level, and natural flow.

6. Proofreading and Desktop Publishing

Careful final check for minor spelling and punctuation errors, typos, and formating issues. We will make sure that the translated document format is consistent with the format and layout of the document you provided.

7. Delivery and Follow Up

The completed translation will be delivered along with a short survey to confirm all requirements were met and to assess the quality of our work. We use your feedback to continuously improve and serve you better in the future.

Linguistic Validation

We utilize customized workflows for the translation of Quality of Life (QOL) questionnaires and Clinical Outcomes Assessments (COAs), such as Patient Reported Outcomes (PROs), Clinician Reported Outcomes (ClinROs), and Observer Reported Outcomes (ObsROs).

Our process follows the U.S. Food and Drug Administration PRO guidance.

Customer Input We capture customer requirements and obtain source documents. We offer personalized service to customized to your needs.
Forward Translation Two life science linguists will independently provide translations of the instrument.
Reconciliation Both translations will be compared and combined into one that preserves the best parts of each rendition. We will make sure that the reconciled version is easy to understand to the target audience.
Back Translation Two independent life science translators that have not seen the original document will translate the reconciled version back to the original language. This ensures that the meaning and intent of the original text remains and no ambiguity has arisen from the translation.
Expert Analysis A life science reviewer will compare the back translation renditions to the original document to check for accuracy and identify possible problems such as mistranslations.
Final Instrument The translation team will work together to deliver the final version.

Learn More About Our Skillful and Knowledgeable Healthcare Translators

Our translators deliver accurate, polished, easy to read, and culturally appropriate documents.

Proven Translators

Our rigorous and straightforward vetting process includes:

    • Verifying credentials and science degree
    • Establishing documented translation experience
    • Screening translators with a written test

Native Speakers with Cultural Sensitivity

Our healthcare translators are specialized linguists that:

    • Understand complex medical terminology in both languages
    • Have mastered language nuances and can convey your message accurately
    • Understand diverse cultural health beliefs and practices

Translator Continued Education

Alongside reviewing translation quality we regularly evaluate our translators and provide feedback and guidance on an ongoing basis. We foster a culture that inspires talented people to stay on their toes and do their very best for you.

Choose the Languages You Need

Connect with your customers in any language. Here are some of the languages we offer:

Spanish French English
Italian Portuguese German
Creole Chinese Japanese
Arabic Ukranian Russian

Medical Documents Translated with Care

We translate a variety of documents including:

Physicians, Dentists, and Hospitals

    • Registration forms
    • Healthcare records
    • Informed consents
    • Advance directives
    • Treatment instructions
    • Discharge instructions
    • Patient educational materials
    • Marketing materials

Healthcare Insurance Companies

    • Health plans
    • Member handbooks
    • Summary of benefits
    • Enrollment forms
    • Claim forms
    • Authorization to release information
    • Revocation of authorization
    • Marketing materials

Medical Device Companies

    • Clinical trial protocols
    • Subject information and informed consent form
    • Product labels
    • Product packaging
    • Catalogs
    • User guides
    • Marketing materials
    • Educational materials

Simple File Management

Your documents may be submitted to us in several file formats, including:

MS Word MS Power Point MS Excel
Adobe In Design Adobe Framemaker Docbook
PDF IOS strings Android strings